Compare the Engine Market

Compare & Buy Replacement Engines, Find Used and Reconditioned Engines for sale, Engine Price Comparison service
511 Silk Warehouse Lilycroft Road BD9 5EB, Bradford, West Yorkshire

Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. You can also find out more about how to contact us, withdraw consent and access the personal information we hold about you in our policy. Our Privacy Policy has been designed to work alongside our Website Terms & Conditions, so that users of our website have additional assurance of our commitment to protecting the personal information shared with us. All terms which are capitalised in the Privacy Policy but not defined can be found in the Website Terms & Conditions and should be read as part of understanding this policy.

Who is Compare the Engine Market?

Comparetheenginemarket.co.uk or Compare the Engine Market, is committed to helping it users in comparing the engine market for used engines, reconditioned engines, replacement engines and even supply and fitted or recovery prices for their broken vehicles. We are committed to provide an easy and quick way to help you find the perfect engine at a value that suits your needs. We believe that through careful research and compare/contrast of different providers, customers can save both large amounts of time and money while still finding what they need without compromising quality. Our mission is to put our users first and present them with all the best options available on the market.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Compare the Engine Market, Lilycroft Rd, Bradford BD9 5EB, United Kingdom.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: United Kingdom

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Compare the engine market, accessible from https://www.comparetheenginemarket.co.uk/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience. Our log data and the use of third-party tools may include information to analyse user behaviour during using our services. This data includes a user's IP address, the web page they visited before using our services, the time and date of accessing our services, as well as their browser and device details. In addition, some of these third-party tools also provide geo-location information based on your data. As an example, one of the tools we use is Google Analytics which further collects data on users while they are interacting with our website and services. For more information on how Google Analytics uses your personal data, please refer to its published policy https://policies.google.com/ When we receive information from our partners or other third parties, it helps us to make our services even better tailored and more useful to you. This includes aggregate-level data such as which postcodes match up with which city, but also specific information like email addresses, names and profiles that come through when creating an account via Facebook. Additionally, any information we get about you when you contact us via telephone, fax, post or email can be uploaded into our systems or recorded in written format. Furthermore, if you interact with us face-to-face at a trade show or other event, the relevant info will also be captured for use in improving the Services that We provide to you.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • Third party vendors including Google, use cookies to serve ads based on a user's prior visits to your website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. Users may opt out of personalized advertising by visiting Ads Settings
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • Advertising and Third-Party Services Compare the engine market may use third-party services, such as Google AdSense, to display advertisements on our website. These services may collect information about your visits to our site and other websites in order to provide targeted advertisements that may be of interest to you. By using Compare the engine market, you consent to the use of your information for such advertising purposes. Please note that Compare the engine market does not have direct control over the activities of third-party services, and their use is subject to their respective terms and privacy policies. We recommend reviewing the privacy policies of these third-party services for more information on their practices.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Please see how to manage your telephone communication with Suppliers below.

The interactive message/chat functionality of the Website allows Suppliers and Drivers to communicate during the quoting process. This exchange of information helps both parties better understand and assess the quote in making maximum informed decisions. Nevertheless, any personal details relayed (such as contact, phone numbers, emails or credit card information) via messaging/chat is done at the User's own risk and Compare the Engine Market strongly discourage the users to share their information with the suppliers via chat. Compare the Engine Market chat AI intimates the users while chatting if they try to share phone numbers that its not allowed until the deal is done between both parties, the supplier and the user. For this reason, we encourage users to make use of secure payment methods after the deal is done that protect your personal data, instead of exchanging contact information over chat. For the record purposes Compare the Engine Market keeps the record of the chat as well and sends it to the user upon request. Ultimately, our messaging/chat system enables a controlled flow of communication beneficial for all involved whilst ensuring our user's safety.

Compare the Engine Market understands the importance of keeping your information protected and secure. With that in mind, we may review the messaging/chat system from time to time for the purpose of various activities such as helping us contact you in case of any queries, aiding us during legal proceedings or disputes, analysing completed bookings & helping us upgrade our systems or website accordingly. Furthermore, Compare the Engine Market is also committed to providing such information as per the requirements of applicable laws. But if the user or supplier tires to communicate out of our system, all the risks tied to this effort will be purely on users' own risk, Compare the Engine Market shall not be held responsible for any kind of loss (not only limit to the monetary loss but it included all which is not stated too)

Legal Basis:When we enter into contracts with business partners, it is important to be aware of our compulsions. To ensure that these are met and complied with, we sometimes need to manipulate or access certain data. In other cases, our business practices require this information for legitimate purposes like managing relationships, enforcing contractual rights and resolving disputes. We also collect and store data to maintain records and study customer behaviour in the interest of improving our Website and Services. All these practices are necessary for us to fulfil the terms and conditions of our agreements effectively.

To communicate with you by email

We send a variety of emails to you as notifications to inform you regarding your activity on Compare the Engine Market with suppliers, to ensure our services and website run smoothly. As drivers and Suppliers, some of these emails are transactional; they are designed to provide you with information related to requests you've made in the system, or prompt a response from you. This might include providing you with useful breakdown cover or repair finance options. And if you're a driver - we'll make sure to inform you whenever there is a quote available. Additionally, as a registered Supplier we will sometimes send renewal notices so that everything runs smoothly and up-to-date. All emails sent by us have been carefully considered to support our website's functionality and provide consumers with relevant information about services they may need or be interested in.

Here at Compare the Engine Market, we may also send you marketing-related emails. If you have registered specifically with us as a Driver, Mechanic, or other such service and have consented to receive information about goods and services that you think may interest you, then we will use your details for that purpose. Additionally, certain third parties may provide you with the same sort of information. Should you later wish to opt out from receiving these emails, visit Your Rights and Choices section of our privacy policy in order to change your consent preferences. Lastly, it is possible that emails from us involving interaction with Compare the Engine Market staff may be sent to you as well; these could involve requests for extra information about something, or an update concerning your account for example.

Legal Basis:Transactional emails, along with responding to queries and requesting information, are necessary in order to keep our commitment to uphold the contract between us. The emails also help to ensure that our company's legitimate interests are met, such as better management of customer relationships and resolving disputes quickly and effectively. We strive to provide an exceptional customer service experience which relies on swift exchange of accurate emails between us. Through these transactional emails and other messages, we can continue to serve each customers individual needs efficiently.

To communicate with you by SMS

At our website, we believe that specialized messaging services are essential in helping both Drivers and Suppliers access the services that they need. For this reason, we provide a broad range of SMS tailored to your exact requirements, including breakdown cover and repair finance. Our transactional SMS service is designed to help us communicate with you quickly and effectively about the requests you have submitted. These SMS will remind you about important bookings or ask for confirmation that the job has been completed satisfactorily. Through these customized messages, our aim is to ensure that every user - be it Driver or Supplier - can access our full range of services with ease.

While you may register with us for driver and Supplier services or breakdown cover, you have the option to opt-in for marketing related SMSs from us. These messages will provide you with details about our goods, services and special offers that could be beneficial to you. If at some point in time you wish to withdraw your consent for these kinds of messages, simply refer to the 'Your Rights and Choices' section of our policy which outlines the steps needed to do so. Additionally, we may further interact with our registered Users through other types of SMS's where we may need more information or give updates on their account status etc.

Legal Basis:Transactional SMS are essential for business users to meet the obligations contracted with us. They aid in managing relationships, resolving queries and disputes, which helps our legitimate interests as a company. Additionally, we strive to ensure that all customers have the ability to choose whether they would like to receive marketing SMS messages. We view this as necessary for our legitimate interests.

By enabling our users to communicate with us and each other by telephone, we are able to provide an efficient and convenient way for Suppliers and Drivers to liaise directly without having to send lengthy emails or wait for slow responses from online chat services. When a Driver requests a Quote, Suppliers will be given the opportunity to contact them directly using the telephone number that was provided in order for them to discuss the details of the Quote and its requirements.

Similarly, Drivers may access telephone numbers of Suppliers in order to call them and enquire about the Quotes they have received. Our telephone communication extends beyond discussing or enquiring about Quotes though as we understand that there are times when direct contact is needed in relation to certain purchases or services offered at Compare the Engine Market. This could include calling a Driver in relation to their breakdown or service plan booking, where verbal communication simplifies any confusion or misunderstandings over purchases.

Please see the section below on how Drivers can manage your telephone communication with Suppliers

Compare the Engine Market staff can take advantage of the Supplier and Driver telephone numbers to ensure an effective analysis of bookings is conducted. This also helps us make enquiries on behalf of Drivers to Suppliers, as well as resolving any disputes we may come across. As for Suppliers, our team utilizes their telephone numbers for account management calls, sales pitches and additional queries from Compare the Engine Market or our partners. In other words, this communication tool allows us to streamline the process, resulting in a smoother transaction with customers and clear understanding overall.

At Compare the Engine Market, we may monitor, record, transcribe, store and use communication between Drivers and Suppliers for a number of different reasons. Primarily, this data is used to inform our analysis of completed bookings - providing us with an important insight into which trips went well and how others can be improved. Additionally, the recordings may be used for training purposes - allowing us to identify any areas where improvement is needed or to see what strategies had been successful - as well as to help us meet various legal requirements. We want to make sure that our Drivers and Suppliers have the best ever experience when using our service - so utilising this data helps us do just that.

By registering as a Supplier with us, you are showing your understanding and acceptance of the above terms. We only want to provide you access to Driver telephone numbers in order to respond to their queries regarding our website, and nothing more. As a business, we expect that you will always conduct yourself professionally both in communication with our staff and Drivers who contact you through Compare the Engine Market. Furthermore, should you register with us, your telephone number may be used for marketing or sales purposes from Compare the Engine Market conducted towards your business. Additionally, it is important to note that Compare the Engine Market reserves the right to monitor, record, transcribe, store and use communications between yourself and a Driver as a means of verifying any instructions received while using the website.

Legal Basis:Knowing when to fulfil our obligations and when to uphold our legitimate interests is critical in maintaining a successful relationship with customers. To do this effectively, it requires careful consideration of the customer's legal contract alongside our own interests. This may involve tasks such as managing relationships we have with Drivers and Suppliers, enforcing contractual rights, keeping records, studying how customers use our Website and Services and improving these offerings. Ultimately, all these steps are taken with an eye towards growing our business in a sound, ethical manner. In order to comply with applicable legal obligations, there may be certain circumstances in which it is absolutely essential to take certain actions.

For Feedback purposes

As a driver, you have the ability to post feedback regarding our company's products, services or website on our website. We highly encourage drivers to provide constructive criticism and comments as we strive to build a better customer experience. Additionally, Suppliers also have the right to post replies in response to any feedback posted. It is important to note that all feedback will be posted at Compare the Engine Market's discretion in accordance with our Feedback Policy. If you register with us, then we may even use your details when reaching out for additional feedback on your use of our products, services and website. As such, by registering with us you are agreeing to make sure that your contact information is current and up-to-date so that we may continue providing the best service possible!

Legal Basis:We believe that it is necessary to engage in activities such as studying how our customers use our Website and Services, monitoring customer performance for Suppliers and customer satisfaction for Drivers, as well as developing and improving our Website and Services. These activities form part of our legitimate interests, which involve helping to ensure the highest quality level of service outcomes across all aspects of our operations. By engaging in these activities, we are better able to enhance the services we offer and develop new ones in an optimized manner with the ultimate goal of creating a superior experience for the users of our Website and Services.

To manage Supplier Listing Information and other information you provide Us as a Mechanic

For Supplier users of the Website, this means that any listings created by you and related to your profession may be published on the Website for visitors and other customers to see. However, do not include any contact details or link to your business within your public profile. Should there be a need, we may ask you to provide additional information and documents in order to complete our internal security checks and the subsequent verification process for the products or services you are availing of from one of our partner companies like motor trade insurance. Moreover, we may also use this information in compliance with various legal and regulatory obligations when required. Quotes you provide to us may be used in accordance with the Website's Intellectual Property rights as specified in the Terms & Conditions. This involves analysing such information with respect to repair/service categories for different regions, nations, and types of businesses that have provided such Quotes. We are also open to consider other means of utilization that focus on the Quotes' purpose of helping customers make informed decisions when choosing repair/service providers. As outlined in our privacy statement, all customer data stays secure and confidential and so remains faithful with our commitment towards upholding your intellectual property rights.

Legal Basis:Compare the Engine Market SERVICE must collect and use the personal data relating to our customers in some cases in order to fulfil our contractual obligations with them. Additionally, we may require the data to manage our relationship with customers, as well as to enforce our contractual and legal rights when disputes or disagreements arise. Furthermore, it is necessary for us to collect such information for record keeping purposes, in order to provide a better experience of our services as well as for us to expand our business. Lastly, we may also need such information for compliance with any legal requirements that could apply on us.

For Billing and Account Management purposes

As a Mechanic, we use your data to provide you with the best services possible. We will inform you of Jobs posted on our website and when you post a Quote for a particular Job, we will share this information with the Driver. Moreover, we also use information regarding your Quotes and activity on the Website to ensure proper billing as well as to monitor compliance with our Terms and Conditions. As a Driver on our platform, we utilize your data to process payments for extra services you may purchase from us or from third-party providers using Compare the Engine Market systems. In this way, we strive to make sure that you have access to all services that you purchase through us in the most efficient manner possible.

As a driver, it's important to be aware of how your car registration number may be used by Suppliers and other Third-Party partners. Your car registration number may be used in conjunction with other information to identify jobs that were completed on your vehicle. This makes it easier for Suppliers and Third-Party partners to accurately bill you, as well as help them identify parts that were needed for the repair or service work. Additionally, this information also helps Suppliers identify work that has been sent to them, quotes they have received, and jobs they have completed. It's beneficial for everyone involved if all of this can be tracked using one simple piece of information such as your car registration number.

Legal Basis:In order to fulfil our obligations and ensure smooth functioning of our business relationship, we need to meet contractual and legitimate interests. We require that all clients adhere to the terms of their contract with us, and by doing so, affords us a greater level of security. Our legitimate interests in the client-relationship include the ability to manage our relationship with you, enforce contractual rights and obligations as needed, resolve disputes in a prompt manner and keep accurate records of all relevant information. These actions are necessary for us to provide a service that is mutually beneficial to both parties. We thank you for your cooperation in this matter.

Website Usage Analysis

Legal Basis: At Compare the Engine Market, we understand the importance of collecting and analysing information about our customers. To provide the best possible experience for our customers, this data allows us to study how they use our website and services, so that we can make improvements and grow our business in the future. This data is related to a variety of sources such as activity on the website itself, what types of jobs are being posted by drivers, regional data, car makes/models and other patterns collected from job postings and quotes provided by Suppliers. Gathering this information helps us to ensure that we are administering, supporting, improving and optimising our services as best as possible.

Marketing

It is important to note that in order to show you targeted ads on third-party social media platforms, we may also share certain data with them. This is done through the use of cookies which log your visits to our website and may provide these platforms with your email address to form an audience based on a certain demographic/category. With this, we can target our marketing actions more precisely so that they are relevant to the correct audiences. For more information or if you wish to adjust your cookie preferences, please refer to our Cookies Policy for further details. In addition, it would be beneficial for you to check the social media platforms' terms as well for any pertinent information regarding their services.

Legal Basis:Our legitimate interests are extremely important for the ongoing study and improvement of our Website and Services. By analysing how customers use what we offer, we can create an even better user experience on our Website and Services with the aim of growing our business. Additionally, marketing to you or making you offers that we believe will interest you is a great way to expand and grow even further - with your permission, of course! In order to ensure that customers have the most positive experiences with us, these efforts are necessitated in order to promote continual progress.

Other ways we may use your data

Compare the Engine Market ensures that our data practices are transparent and fair to all parties at all times, so we may sometimes need to use your data for specific reasons. When investigating, resolving, or transferring complaints between parties, we will draw upon the data you have provided. This serves as a means of helping both sides reach an understanding with each other by providing information from a neutral third-party source. Beyond this, it is also possible that in rare cases we may be contacted by official government/local government bodies or law enforcement authorities requesting access to our system information. These requests would typically involve us assisting them by providing or identifying potential issues in order for them to resolve any conflicts or discrepancies. Should such an event take place, we would use our obtained data with extreme caution and respect the privacy of all individuals involved accordingly.

Legal Basis:As a responsible business, we are accountable to our customers and many processes exist to ensure good customer service and the best possible quality product. Within this, it is necessary to employ legitimate interests in order to carry out various functions such as resolving complaints and disputes, maintaining our systems, and improving them where necessary. It is also sometimes essential that these interests are followed in order to make sure that we comply with all relevant legal obligations which may affect us as a company. All these things help us fulfil our duty of responsibility and care towards our customers.

PLEASE NOTE: When data is aggregated and de-identified, it can be used for many different purposes. Our policy does not set any limits on what we are allowed to do with this data; instead, it allows us to analyse, evaluate, and use it in a variety of ways. The data is stripped of its identifying characteristics, which means that the information cannot be linked back to any particular Driver or Mechanic. By doing this, we are able to gain insights into how our services are used by riders and Drivers around the world without placing an undue burden on them. In addition, by using anonymously collected data, we can develop new algorithms and tools that help drivers stay safe while out on the road.

PLEASE NOTE: Processing of personal data is an important part of any contractual agreement. Your personal information, such as bank details and contact information, are essential pieces of information necessary to allow services to be provided to you. Without such data, it is impossible for us to fulfil our contractual obligations towards you. Consequently, it is critical that we are able to access this information in order to provide the expected level of service. In most cases, processing this type of data is a necessary requirement in order for contracts to be successfully completed and will help both parties reach the desired result in a timely fashion.

How your information may be shared and with whom

At Compare the Engine Market, we take the privacy of our customers very seriously; to ensure this, only those employees who need access to your personal data will have it and only for the purposes detailed above. For example, such staff members may be involved in providing services to you or contributing to the maintenance and operation of the Website and Services. We may also share your information with other users of the Website and Services in ways that are outlined in Section 2, as well as with other third parties but only when absolutely necessary and solely for purposes that benefit and protect both you and Compare the Engine Market.

Third parties for marketing purposes

It is important to note that we may occasionally share your information with third parties in order to provide you with marketing materials associated to the products and services they offer. If you have given us clear consent for this sharing, then it permits us to provide you will beneficial and relevant offers from companies whose product or services align directly with your interests. This approach adds value to our service, ultimately helping you make better decisions on what products and services may be useful for you. We trust these third parties are providing accurate information and services, which further reinforces why it is essential to collect customer consent before engaging in communications like these.

We may share certain data with third party social media platforms to show targeted ads when you visit. This is done by the use of cookies which capture your visits to our website, as outlined in more detail in our Cookies Policy. We may also provide these platforms with your email address in order to create 'audiences' based on certain demographics or categories that fit what we're targeting with our marketing efforts. For the specifics of their services, please refer to the social media platforms' terms and conditions. We feel that this is in our legitimate interests for direct marketing purposes and you are able to adjust your cookies preferences through our Cookies Policy if desired.

With our third-party service providers and agents

Ensuring that our customers' information is secure and kept safe is one of our highest priorities. We may provide access to third-party providers, contractors, and suppliers who can help us maintain this security by providing services to Us or by processing information on our behalf. Such services might include a payment provider, website hosts, and outside developers and support specialists. For these services to be provided we must make sure that all such suppliers are following data protection laws. To accomplish this, we institute contracts with them which ensures they keep your information confidential and do not use it for their own purposes unless you have expressly given them permission to do so. Together we strive to create a safe and secure atmosphere where all of our customers' private information is properly safeguarded.

During changes to our business structure

It is possible for us to share your information with another organisation should the need arise. This happens in the event of our business being bought out or when certain assets are transferred, such as in a sale or merger. Additionally, should there be a transfer of an agreement between you and us, it may become necessary to share your information with a third-party entity. All of these scenarios require thorough negotiations and could result in the sharing of your data. We fully understand that this is sensitive information and take all necessary steps to ensure it is used responsibly.

To comply with laws

Compare the Engine Market takes privacy seriously and strive to protect all our user's data. As part of that commitment, there are some instances where we may need to disclose personal information when requested to do so through legal channels. This could mean that if a government or law enforcement body requires the data for a particular investigation, or if an individual or organisation is involved in legal action that those details must be disclosed. As a responsible provider we will ensure that any legal requirements for these types of disclosure are followed rigorously, ensuring that all pertinent laws relating to data protection privacy are observed.

In working with partners to offer Suppliers enhanced or further services, and to help manage our accounts

If you're a registered Supplier with Us and would like to join one of our ever-expanding networks, all we need is for you to express your interest. Once this is done, we will pass along your contact information to the most suitable network partner, who will then help facilitate your onboarding into that particular network. This way, it reduces the time and effort you might have had to put in when attempting to join networks on your own. Joining these networks provides a whole host of exclusive benefits and opportunities for Suppliers within our community, so don't hesitate - get connected now!

As a driver, your car registration number can help us provide you with the best possible service. By sharing it with our partners, we're able to identify parts and other information related to your exact make and model of car. This helps us to be more efficient when booking jobs that Suppliers may complete by purchasing relevant parts associated with your vehicle registration number. Plus, it assists us in providing our partners with the necessary reporting on any work done through our website. In short, we use your car's registration number to make sure that you always get the best quality service from us.

Working with third party referrers of visitors to our website and third-party suppliers to our Suppliers

If you have used a referral link or signed up to our website via an integrated third-party site, such as a car showroom or price comparison platform, we may share certain elements of your information with them. However, this will only be done if it is necessary for validating the relationship between us and that partner. These types of relationships are tracked in our systems and restricted to just those partners we need to verify. This sharing of information helps us to maintain fruitful relationships with these external parties whilst keeping your own data safe.

Compare the Engine Market understands that our customers trust us to take advantage of the commercial partnerships we have with vendors and suppliers of vehicle parts. We place these trusts as a top priority and make sure to follow strict policies when it comes to protecting your security while using our services. To aid in this process, we may occasionally share certain details from your personal record with those partners - such as your car registration number - for the purpose of verifying our business relationship with them or confirming a transaction. However, nothing more than the minimal necessary data will be shared between us and any partners., assuring your information is kept safe at all times.

To enforce our rights, prevent fraud, and for safety

Here at Compare the Engine Market, we understand the importance of protecting and defending the rights, property, and safety of both our company and third parties. To do this, we have taken measures such as enforcing contracts and policies to ensure that any wrongdoing is addressed in a timely manner. We also work to investigate and prevent fraud by staying ahead of the latest developments in security solutions, including utilizing advanced technologies and highly skilled personnel to keep our customers' data secure. All these steps are taken with the senior goal of protecting everyone who interacts with us from any potential harm or loss. Rest assured that our commitment to protecting all parties involved will not waiver as we continue to provide top-notch security solutions for everyone's benefit.

PLEASE NOTE: When registering to become a Supplier with Compare the Engine Market you are agreeing to abide by the Website's Terms and Conditions and Code of Conduct. Under these terms, if there should arise any disputes between a Driver and yourself, your contact details may be shared with the Driver at their request. This is an additional safety measure that both protects Suppliers from fraudulent Drivers and ensures that all parties involved in a given transaction receive the satisfactory professionalism expected from anyone engaging in business via our platform.

PLEASE NOTE: Disclosing or using aggregated and de-identified information can be beneficial to many parties, both internally and externally. Internally, the data collected from many customers can provide valuable insights for the business in terms of long-term planning and strategy. Externally, this same data can be used positively to support our business partners or enhance research projects. For instance, we might use aggregated and de-identified information to tell a prospective Supplier the number of Jobs available in their area, or collaborate with a publisher to provide cost of servicing by make and model of car to its readers. This sharing not only gives businesses access to valuable data and insights about their customers, it also allows them to make better purchasing decisions or educate themselves on trends that may affect their industry.

Cookie Policy

Compare the Engine Market uses cookies and similar technologies to provide and support the Website and services. Cookies are small text files which are transferred from the Website and stored on your computer's hard drive-in order to enable the Website and analytical software remember certain settings, preferences, or other pieces of data which may have been set by the user. Consequently, this helps website administrators customize their experience with increased ease for every user who visits. By registering to use the Website you are simply consenting to Us using these cookies in that manner. Fortunately, you can configure your browser to restrict cookies or even block all if you wish. However, keep in mind that although this does increase security, it can also interfere with certain parts of this Website should those settings be disabled unintentionally. Please refer to our Cookies Policy for further details regarding Cookies use on the Website.

Our responsibilities

As a user, it is your responsibility to ensure that you take measures to protect your information and only use it in accordance with this Privacy Policy and the applicable laws. We, at Compare the Engine Market, strive to ensure that our Suppliers act responsibly and operate within all data preservation and privacy regulations when handling your vital information. Nevertheless, if you have any questions or concerns surrounding the usage of your information by Suppliers providing quotes or services for you, then it's best to reach out to said Suppliers first and foremost. This way, you can better understand their usage and find an amicable solution.

Understanding how your information is used when entering a contract or an arrangement with one of our partner organisations or another third party is important. Despite the fact that Compare the Engine Market may have initially collected your data, their terms and policies beyond that context are not applicable. The privacy policy or notices of the partner organisation or third party should be consulted in order to get a better understanding of how your personal data may be managed and utilized by them. If you have any further questions which are not answered by their policy, it is best to contact them directly for inquiries. However, if you ever need assistance from Compare the Engine Market in regards to the handling of information else please contact us at team@comparetheenginemarket.co.uk We understand that having access to all the facts and relevant parties is crucial, and we are open to helping alongside our partners in ensuring a secure relationship built on trust wherever possible.

Your rights and choices

Managing and using your personal data in a manner that respects your rights is of paramount importance to our company. That's why we always strive to adhere strictly to all relevant data protection laws and regulations. We need certain pieces of personal information such as email addresses and telephone numbers, among other things. As important, however, we want you to be aware of the choices that you can make regarding how we use such information. In keeping with applicable law, we never share your personal data with external parties for any purpose unless you have approved it or we are required by law to do so. Our commitment is that we will always work hard to meet both our legal obligations and also your preferences when it comes to handling personal data in a responsible fashion.

Your Choices:

When you use our Website and Services, you have several choices regarding the privacy of your browsing activities. Specifically, you can choose to opt-in or out of receiving any marketing emails from us and any third parties. Further, you may configure the settings for your browser or phone to block all cookies associated with our services, although disabling cookies may limit the functionality of our website - such as impeding access to your account. We invite you to read more in our Cookie Policy about your options related to Cookies.

Making the decision regarding using your telephone number in our system is up to you. If you decide to have it removed, simply email us at team@comparetheenginemarket.co.uk and we will take it off our main records. In order to ensure the accuracy of identity, we may require further documentation prior to proceeding with the request. It's important to be aware that when removing your telephone from our system, it could make it difficult for Suppliers to get a precise quote as they may ask for it through our messaging/chat systems when submitting an enquiry. Although we do our best to protect your data, if you decide to include contact information in any messages sent through those platforms, we cannot guarantee that those Suppliers won't hold onto the details in their own records. Ultimately, any action you take involving personal information is at your own risk.

Your Rights under data protection law:

Under data protection legislation, you have the right to request for access to any personal data we hold about you. To do this, you can submit a Subject Access Request Form to Us by post which you can request via email. Besides that, you also have the right to rectify or complete any of your personal data which might be inaccurate or incomplete. This can be done with ease and convenience on your part by updating your profile information or requesting changes to our systems via email. It is important to note that before we comply with any such requests, we may need you to present supporting evidence of your identity as part of our stringent security measures in place.

Restricting the processing of your personal data is an important right for people today. We understand this and are committed to making sure that your privacy is taken seriously. For those wishing to have their data restricted, you can ask us to do this until we can confirm that the data held about you is accurate. As well as this, we can provide you with the personal data that was supplied in a portable format that meets industry standards. Furthermore, if there are certain types of processing associated with our services that conflict with your rights or interests, you may be able to object and raise and objection regarding them such as processing based on legitimate interests, automated processing, (includes profiling) and processing for direct-marketing purposes. Finally, our organization respects and recognizes your right to not be subject to decision-making which relies on automated processes when it results in a legal effect or similar significant impact on individuals such as yourself.

Security and Retention of information

At Compare the Engine Market we take the security of your information seriously and are committed to protecting it in accordance with all applicable data protection laws. To ensure that we are able to do this, we have implemented a range of technical and organisational measures to protect it from any unauthorised or unlawful processing, as well as from any accidental loss, destruction or damage. Retention periods for personal data will vary based on the purpose for which it was collected. We only keep data for as long as is necessary for these specific purposes and when no longer needed, it will be securely destroyed or erased from our systems. If you would like to find out more about how long certain types of your data may be kept before destruction, please contact our Data Protection Manager.

Changes to privacy policy

As our services evolve, we must update and make changes to this policy from time to time. To ensure that you are aware of the latest version, we strongly suggest that you revisit the Privacy Policy page whenever you visit our website. That way, you can be sure that your usage of our services is subject to any updated versions of this policy. By continuing to use our services after such changes have been put into effect, it clearly implies that you accept and agree with the revised policy.

Links from our website to others

In case you choose to follow a link from any of the pages on our website to another site, please be aware that this privacy policy does not extend to any other website. We take no responsibility for the information handling practices of third-party websites and strongly suggest that you check out and review their own privacy policies before providing them any personal data or information. It is important to keep in mind that we have no control over content published on these sites and cannot guarantee that your data will remain secure while using the third-party website. Therefore, it is very important that you exercise caution when browsing the internet and read all relevant documents carefully before deciding to share any kind of personal details online.

How to Contact Us

If you have any questions about this policy or wish to exercise your information rights regarding personal data that was either shared or held by Us, please feel free to contact Us. For general enquires, you can email team@comparetheenginemarket.co.uk and we will be in touch with you shortly. In the event that you need to lodge a complaint regarding any of our policies, services and/or products, kindly direct your message to the same address and we'll do our best to resolve the issue as quickly as possible. We value transparency and are always available to answer any queries that you may have.

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